Define the sales skills you want the salesmen to work according to. This will ensure you that the customers have continuous great experiences, no matter which employee they talk to. You can even use the same sales skills as a basis for Internet sales.
With a clear definition of sales skills, you can easier train the sales force, because you know exactly what kind of skills that need to be trained. Let the sales model be a guidance for the sales force to structure any sales conversation from the customers first impression to a final decision to buy. This will help the team spend the value sales time in the best of ways.
Add comment